Privacy Policy

Effective Date: [16-04-2025]

At Hotel North Star Dum Dum (“we”, “us”, “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a reservation, or stay with us.

1. Information We Collect

We collect both personal and non-personal information to provide you with our services:

• Personal Information: Includes your name, email, phone number, address, ID proof, and payment details.

• Booking Data: Dates of stay, room preference, special requests, and travel details.

• Technical Data: IP address, browser type, device information, location data, and website activity collected via cookies.

2. How We Use Your Information

We use your information for the following purposes:

• To confirm and manage your bookings.

• To send booking confirmations and reminders.

• To process payments securely.

• To improve our services and user experience.

• To comply with legal obligations and safety regulations.

3. Cookies and Tracking

Our website uses cookies and similar technologies to improve navigation, analyze traffic, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

4. Information Sharing

We do not sell or rent your personal information. We may share data:

• With payment processors for secure transactions.

• With government or legal bodies when required.

• With third-party service providers who help us operate our hotel and website, under strict confidentiality.

5. Data Protection

Your data is stored on secure servers, and we take technical and organizational measures to protect it from unauthorized access, loss, or disclosure.

6. Retention

We retain your personal data only as long as necessary for the purposes outlined, and as required by law (e.g., tax or legal reporting obligations).

7. Your Rights

You have the right to:

• Access your personal information.

• Request corrections or deletions.

• Withdraw consent (where applicable).

• Lodge a complaint with a data protection authority.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites.

9. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

For privacy-related queries, contact us at:
📧 northstarhotel@gmail.com
📞 +91 9836963151